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Total Quality Management (3rd Edition) |
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Total Quality Management (3rd Edition)
List Price: $119.00
Our Price: $119.00
Availability: Usually ships in 24 hours
Manufacturer: Prentice Hall
Author: Dale H. Besterfield
Binding: Hardcover
Publication Date: 2002-10-18
Publisher: Prentice Hall
Label: Prentice Hall
Number Of Pages: 640
Features:
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Editorial Review:
Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers.
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