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Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy (Six Sigma)
Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy (Six Sigma)

Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy (Six Sigma)

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Manufacturer: Prentice Hall
Author: Ron D. Snee
Binding: Hardcover
Publication Date: 2004-11-01
Publisher: Prentice Hall
Label: Prentice Hall
Number Of Pages: 352
Features:
Editorial Review:
The first comprehensive, detailed, step-by-step Six Sigma implementation guide for non-manufacturing organizations. Detailed case studies show how to adapt Six Sigma techniques, tools, and metrics to any non-manufacturing environment. Essential Six Sigma implementation techniques for financial services, healthcare, publishing, supply chain management, R and D, and beyond. Co-authored by Roger W. Hoerl, a leader in implementing Six Sigma quality throughout GE during Jack Welch's era.
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Customer Reviews
Average Customer Rating: 5.0

Great book. 2006-04-09
Highly Recommended. The book is authored by two of the leading practictioners and they do an excellent job of providing their experience and insight on implimenting Six Sigma. You can read articles by them, and a chapter from the book, via www.curiouscat.net/library/hoerl.cfm


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