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Deming's Profound Changes: When Will the Sleeping Giant Awaken?
Deming's Profound Changes: When Will the Sleeping Giant Awaken?

Deming's Profound Changes: When Will the Sleeping Giant Awaken?

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Manufacturer: Prentice Hall PTR
Author: Kenneth T. Delavigne
Binding: Paperback
Publication Date: 1994-05-30
Publisher: Prentice Hall PTR
Label: Prentice Hall PTR
Number Of Pages: 300
Features:
Editorial Review:
Increasingly, the demise of many businesses and organizations is being blamed on current western management practice—which can be traced directly back to the 19th century and Frederick Taylor's theory of scientific management. Although W. Edwards Deming proposed a new, more modern philosophy of management decades ago, the western world, instead, continued to practice Taylor's philosophy—by now adulterated and corrupted many times over into a new form of its own (neo-Taylorism). This volume explores—in depth—neo-Taylorism (where it came from and what its beliefs are), Deming's philosophy (his system of profound knowledge and his 14 points), and suggests how Deming's philosophy—if adopted—could be an antidote for today's managerial ineffectiveness. Shows organization and technical managers how to change—using Deming's principles—in order to improve quality in delivered services and products and in employee satisfaction. Analyzes the flaws of Taylorism and Neo-Taylorism— with point-by-point comparison with Deming's philosophy. Clearly explains the Deming quality philosophy from a conceptual framework that can then be applied (rather than from a recipe or case study format, which has proven to be ineffective). For Executive and Technical Managers (all industries); Quality Managers and Practitioners; Quality, Productivity, Organizational Development Consultants.
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Customer Reviews
Average Customer Rating: 5.0

Economics, statistics,business management & philsophy in one 1998-10-01
An outstanding work, a must-have for business managers in all industries.


Neccessary reading for Deming students 1996-10-09
Delavigne and Robertson have made an important contribution to the study of Deming theory, elegantly contrasting it with current thinking. (If the reader has not already discovered,) this book will make it clear that Dr. Deming's work was not simply management theory, but a new and better view of the world


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