Editorial Review:
So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including: - Understanding the importance of quality standards
- Putting fundamental quality control methods to use
- Listening to your customer about quality issues
- Whipping quality control into shape with Lean
- Working with value stream mapping
- Focusing on the 5S method
- Supplement a process with Kanban
- Fixing tough problems with Six Sigma
- Using QFD to win customers over
- Improving you company with TOC
This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!
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Customer Reviews
Average Customer Rating: 
The best all around guide to Quality Control 2008-03-26
I helped implement TQM (Total Quality Management) back in the 1990's at an industrial manufacturing complex. We lived and breathed the principles and had quite a few success stories before the site was sold and new management style was introduced and TQM went out the door.
After that, quality assurance was relegated to a book on the shelf that we would point to when asked if we had a quality plan.
I left the site in 2000. Last week I used this book to prepare for an interview I had with another large company wanting to implement a quality program in a division that hasn't ever really followed a real quality program.
I used this book to prep myself on all the new terms and concepts, and together with my real world experience I was able to ace the interview and secure the job.
Get started in Quality Control  2007-10-21
If you don't know what Quality Control tool you've to use, this is your book. It introduce you in a simple way to the main QC tools. I recommend this book for people who want to get started in quality control technics.
Real world application 2007-07-14
I have used this book for testing our Quality Control process as we design and install our software applications. I found this book very helpful in my work.
An excellent Quality Control resource 2007-01-18
From the first few pages, you can tell the authors know the in's and out's of Quality Control. In "Part 1: Understanding the Basics of Quality Control", they lay out a simple, easy to understand explanation of Quality Control and how you can apply it to whatever business you are involved in. In "Part 2: Putting Fundamental Quality Control Methods to Use", they present a plan to get you started "Down the Road to Quality". They address one of the hardest things to accomplish regarding Quality Control, the collection of metrics to measure, report, and evaluate your progress. The remaining chapters are equally informative and each goes into precise detail on applying the fundamentals of Six Sigma to your Quality Control program.
With helpful tips and expert advise loaded in every chapter, this book is an excellent Quality Control resource and I recommend it highly.
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